RRC’s strategic success is based on experience and deep knowledge of every market it conducts its operations on. Our personalized approach, technical expertise and strong sense of customer focus, allow us to be flexibile in adapting to requirements of different vendors and different channels.
Our vision is that distribution must go beyond the first level of channel relationships and add value throughout the value chain from the vendor to end-user. RRC partners include IT resellers, IT system integrators, Service providers, Telecom integrators, Telecom resellers, PC assemblers.
A company can have a deep interest in a certain business or a project, but be fighting to get either the necessary expertise or the knowledge to bring it to life. This is where RRC can help its partners – experienced staff will gladly answer all possible questions. RRC uses this approach on all the territories it covers. Added value is a key to success for various types of company, from small and medium businesses (SMBs) to enterprises. It is an opportunity for development for those who want to move forward but have limited resources, and a chance for leaders to cooperate with experts in the sphere of high technologies and complex solutions.
RRC’s technical support provides partners with the basis for implementing projects at any level of complexity, starting from the automation of small and mid-sized offices to large-scale projects. Company experience and investments in business development allow RRC to offer a wide range of services for successful and competitively advantageous businesses. The distributor is constantly striving to improve the quality of technical support. Year by year the company increases the number of experts with commercial and technical certificates from the world’s leading manufacturers.
For us the word “partner” means more than it usually does. Partnership for us means cooperative work in all areas – from on time delivery to free personnel trainings. We do not just fulfill our obligations to partners but we develop their business by providing additional competitive advantages. We offer informational, technical and marketing support. We have already been chosen by more than 5000 companies in CIS and 3500 companies in CEE. RRC has all the needed resources. Our major target is development of relations with partners for optimal, mutually beneficial and profitable cooperation. Our channel policy is customer focused allowing our partners to use the resources we provide exactly the way they need. The company holds regular meetings to develop long-term cooperation, maintain business activities and win over partners’ loyalty. RRC Partners are able to get access not only to additional informational resources but enjoy all the advantages we offer to our partners.
All registered RRC partners receive:
– Technical support and consulting services of our certified experts,
– Access to partner area on RRC website,
– Possibility of free trainings for commercial and technical personnel,
– Informational support,
– Flexible financial terms,
– Participation in authorization and product certification programs,
– Access to registration and participation in marketing programs aimed at products promotion,
– Advertising and market intelligence materials,
– Participation in partner clubs and conferences;
RRC educates resellers by offering authorised courses from IT leaders, along with distance learning and remote laboratory access required for virtual classroom environment. RRC offers its partners a number of attractive programmes, with the unique opportunity to resell the training, or include it into their projects. RRC has created a virtual laboratory for distance learning, enabling trainers to hold classes in any place with
With operations in the CIS and CEE, naturally RRC has access to the resources of international financial institutions. This allows the company to invest successfully, not only in company development, but also in the development of RRC partners’ businesses. Distributor can offer to his partners a variety of services depending on their needs and level of co-operation.
RRC provides high-level logistics based on many years of experience. The company has modern global warehouses in Russia, Finland, Hungary and Poland and can deliver goods to any location in the CIS and CEE at the earliest possible date. In RRC’s view, efficient logistics is crucial for distribution business.
Marketing support is one of the main components of RRC’s business. On a monthly basis, the company arranges and holds various events aimed at increasing partner loyalty and their commitment to working with RRC. The list of events includes training sessions and seminars, off-site meetings, creative entertainment programmes, etc. Such events provide an opportunity to get acquainted with the world of information technologies. We update the list of events on a regular basis, announce discounts and arrange trips to top resorts. The speakers we invite are key managers from world class vendors. Partners can talk to them at round tables and meetings; our managers will always be there to find the best solutions.
Information and Seminars
Information and Seminars
RRC ensures that its partners are kept fully up to date on all the events that take place in the company. The company sends out newsletters with the latest product news, marketing and descriptions of promo programmes, as well as news on the company and vendors. Any RRC partner can order informational and advertising materials from vendors via the online partner zone. Moreover, partners can find information about a range of available products, prices, discounts, special events and offers on the distributor website. RRC continuously holds training programmes for technical and commercial staff. If a partner is a registered user, he can have access to the programme and register to attend the seminars.
RRC’s demo laboratory is a place where ideas and projects are born. It is a unique place with the possibility to create and test almost any hardware and software solutions. Quite often RRC partners are doubtful about whether a specification they have is optimal for their needs or whether the ordered products are compatible with the partner’s current infrastructure. RRC’s demo laboratory is a place where partners can discover answers to their questions. The distributor has access to a wide range of vendors’ product lines, which allows the company to test not only single items, but complex solutions. As a result, the partner can save time and money by choosing the right equipment to meet his requirements.